Code of Conduct

• We will return every telephone call within one business day. If your lawyer is in trial or otherwise unavailable, they will direct a staff member to return your call.
• We will keep you apprised of all significant developments in your case.
• We will treat your time as being as valuable as our own.
• We will work with you in a team environment with everyone having clearly-defined roles and responsibilities.
• We will educate you regarding the relevant law so you can make informed decisions.
• We will work hard to execute mutually agreed upon strategies to attain the best possible results for you.
• We will set realistic deadlines and meet them.
• We will listen empathetically and consider your feelings as well as the facts in the advice we give you.
• We take a personal interest in your well-being.
• We will make your battles our own.
• We take this Code of Conduct very seriously. Please bring it to our attention if you feel we have failed to live up to this Code in any way.