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402 South Gay Street, Suite 202
Knoxville, TN 37902

Code of Conduct

  • We will return every telephone call within one business day. If your lawyer is in trial or otherwise unavailable, he will direct a staff member to return your call.
  • We will keep you immediately apprised of all significant developments in your case.
  • We will treat your time as being as valuable as our own.
  • We will work with you in a team environment with everyone having clearly-defined roles and responsibilities.
  • We will educate you regarding the relevant law so you can make informed decisions.
  • We will work hard to execute mutually agreed upon strategies to attain the best possible results for you.
  • We set realistic deadlines and meet them.
  • We will listen empathetically and consider your feelings as well as the facts in the advice we give you.
  • We take a personal interest in your well being.
  • We will make your battles our own.
  • We take this Code of Conduct very seriously. Please bring it to our attention if you feel we have failed to live up to this Code in any way.